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Current available jobs in Ticket Sales & Service:




Ticket Sales & Service: Ticket Sales
Inside Sales Associate - Hartford Wolf Pack (Hartford, CT)

Job Summary:

The Inside Sales Associate will be responsible for generating ticket sales revenue by selling Full Season & Partial Season ticket plans, group sales packages, as well as single game tickets for the Hartford Wolf Pack.

Qualifications:

  • High comfort level making cold calls and have a passion for sales
  • Aggressive, competitive, and dedicated attitude
  • Highly motivated with a strong aspiration to be successful
  • Proficiency in Microsoft Office applications such as Excel, Word and Outlook is required
  • Excellent written and oral communication skills
  • Manage numerous business relationships in a professional manner
  • Superior time management and organizational skills
  • Attention to detail

Essential Job Functions:

  • Responsible for maximizing revenue through the sale of Harford Wolf Pack ticket packages including season tickets, partial plans, group tickets, and individual game tickets.
  • Heavy outbound focus making 60+ outbound calls daily to increase your sales pipeline.
  • Establish professional relationships in order to create repeat business and superior customer service
  • Required to assist in game night duties
  • Utilize and maintain effective contacts (sales leads)
  • Use proactive tactics to create opportunities for new business with existing customers
  • Use telemarketing as a tool to sell season, group, and partial ticket plan packages to local companies from provided lists
  • Call new customers to generate ticket revenue
  • Run appointments and tours at XL Center to aid in obtaining new business and developing new relationships
  • Meet or exceed appointed sales goals for all ticket packages
  • Maintain complete and accurate customer records
  • Perform other duties and responsibilities as assigned

Nonessential Job Functions:

  • Other duties and responsibilities as assigned 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Are you located in the CT area?


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Ticket Sales & Service: Ticket Sales Management
Director, Sales - Iowa Wild (Des Moines, IA)

POSITION SUMMARY/DESCRIPTION
This position is responsible for managing ticket sales staff, not only leading by example, but specifically providing direction, ongoing assistance, implementing sales strategies, and direct oversight for the Sales Department. Director of Sales will be responsible for recruitment and hiring of ticket sales staff, lead procurement via means of outside networking and prospecting. Candidate is expected to have a sales first mentality and responsible for new business development by selling Iowa Wild corporate partnerships, season tickets and group seats through phone sales and outside meetings.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

  • Director of Sales will direct the staff recruiting process which includes prospecting candidates, interviews, hiring, orientation, and ongoing training
  • Create, develop, and implement sales campaigns and strategies specifically in regard to season and flex ticket sales, group sales efforts, and other promotional ticket packages
  • Track progress of department by creating reports which will show ticket sales, revenue, goals, and future projections
  • Responsible for new business development of all Iowa Wild products through face-to-face presentations, prospecting new clients, following-up on referrals and leads, and cold calling
  • Responsible for instruction, oversight, continuous training, having a sales first mentality while managing entire Ticket Sales Department
  • Makes 70+ outbound calls daily with customers/new clients prospecting new business
  • Prospects and qualifies all new leads and referrals for season tickets, group sales and suite sales
  • Meets new business development and sales goals which are defined and outlined within specific quarterly and annual budgets
  • Manages sales kiosks, service clients and work other related assignments on game days
  • Regularly attend season ticket holder events to maintain and service current ticket holders
  • Consistently deliver high-level of customer service to both internal and external clients helping provide world-class service
  • Performs other related duties as assigned

POSITION REQUIREMENTS

1. FORMAL EDUCATION & CERTIFICATION

  • A degree in business, communications, sports marketing or related field.

2. KNOWLEDGE & EXPERIENCE

  • Minimum 4-5 years business-to-business sales experience with proven track record of successfully developing and closing new business in a high volume sales environment
  • Minimum of 2-3 years experience in managing a staff, preferably in sales.
  • Proficient computer skills including ability to work with MS Word, Excel and Outlook

3. PERSONAL ATTRIBUTES

  • Positive attitude and desire to be successful while having fun within professional and team oriented environment
  • Excellent time-management and organizational skills with ability to successfully prioritize and manage multiple duties
  • Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
  • Detail oriented with excellent written and verbal communication skills
  • Self motivated with ability to work well independently within a team and results oriented environment

WORK CONDITIONS

  • Available traditional business hours in addition to evenings, weekends and/or holidays for games or events
  • Work is primarily sedentary in nature. Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc. 
     

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Ticket Sales & Service: Client Relations/Customer Service
Retention Specialist - Lehigh Valley Phantoms (Allentown, PA)

The Lehigh Valley Phantoms seek a passionate, self-starter for the role of Retention reps.   This position is primarily responsible for retaining and growing an assigned ticket holder base through the delivery of superior customer service, relationship building, and referral generation.   The ideal candidate is a positive team player that is detail oriented, self-motivated, energetic, outgoing and resilient and has a strong desire to develop as a sales and service professional.

Responsibilities:

·         Meet and exceed yearly retention goals with assigned Season Ticket holder account base

·         Generate new revenue from current clientele through value-added, group and premium sales for both Phantoms and PPL Center evnets

·         Provide superior level of customer service to an assigned base of season ticket accounts

·         Anticipate, respond to and resolve all Season Ticket holder issues/request

·         Perform game day responsibilities, including, but not limited to, in-seat visits, addressing season ticket needs.

·         Work with box office to continue to improve online account manager

·         Other duties as assigned

Required Qualifications:

·         Bachelor’s degree

·         2 years of sales and/or services

·         Demonstrated ability in the areas of relationship building, communication, time management and organization

·         Demonstrated ability to work well within a team environment


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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - Ontario Reign Hockey Club (Ontario, CA)

The Ontario Reign is looking for an energetic, professional, and self-motivated person who has a passion for sports and ticket sales. The Inside Sales Representative participates in a sales development program geared to prepare entry level candidates for a career within the sports sales industry. This individual will receive detailed and comprehensive sports sales training with a strong focus on developing the skills necessary to become an industry sales leader. The training will benefit the individual’s career growth as a full menu sports sales representative.

This opportunity would consist of generating business relationships in order to gain revenue by selling season tickets, partial game plans, group tickets, and club seats for the Ontario Reign Hockey Club of the American Hockey League. A core function of an Ontario Reign Inside Sales Representative is proactively and aggressively generating new revenue through outbound calls, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.

This position is a commission driven, part-time hourly position that does not include benefits.

RESPONSIBILITIES/DUTIES
• Generate revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
• Manage accounts in order to exceed established sales goals
• Conduct high amounts of new business calls on a daily basis
• Aggressive prospecting in order to generate new business relationships
• Conduct face to face sales presentations with prospects and potential customers

• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.

• Work all home games to ensure great customer service to all clients and fans

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

• Ability to provide an outstanding level of customer service

• Exemplary self-discipline, professionalism, pride and work ethic

• Outstanding listening, written, and verbal communication skills

• Team-oriented with a proactive positive attitude

• Willingness to take initiative and ownership of projects

• Detail oriented with ability to multi-task effectively and with a sense of urgency, sometimes under a high level of stress

• Excellent organizational and time management skills

• Proven to be reliable, diligent, self-motivated and dedicated

• Ability to reason and problem solve. Define problems, collect data, establish facts, draw valid conclusions, make independent decisions, and exercise independent judgment and discretion

• Quality presentation skills – ability to create, analyze, interpret, and present reports and correspondence

• Creativity and ability to see ideas through to successful execution

• Enthusiasm for and/or experience in professional sports sales and/or service

• Thoroughness and attention to detail

• Compliance with organizational directives

• Flexible hours required: working evenings/nights, weekends and holidays

 

WORK PRODUCT
• Ontario Reign Season Tickets
• Mini Plans
• Group Tickets

• Citizens Business Bank Arena Suites and Club Seating

PERFORMANCE MEASUREMENTS
• Minimum expectation of 80 calls per day

• Individual sales goals

QUALIFICATIONS
• Bachelor’s Degree preferred
• Prior sports sales experience a plus

• Familiarity with professional sports
• Ability to conduct face to face business meetings
• Motivated to start/continue career in professional sports

• Familiarity with basic tenets of sales and customer service, sports industry specific a plus

 

COMPENSATION
• Entry level, commission based & hourly (30 hours per week)

Note: When you apply for this job online, you will be required to answer the following questions:

1. Would you be willing to relocate to the Inland Empire area (if necessary) and be 100% committed if you are offered this position?
2. What prior sales experience do you have?
3. What would you anticipate your daily routine would be as an Inside Sales Representative with the Ontario Reign?
4. What characteristics and traits do you possess that separate you from other applicants?


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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - San Diego Gulls Hockey Club (San Diego, CA)

Overview:

The Inside Sales Representative is an entry level position.  The Representative will be focused on selling season tickets, mini packages and group tickets via telemarketing for the San Diego Gulls.  This is a nine (9) month term position.

Responsibilities:

  • Utilize cold-calling techniques to sell ticketing inventory
  • Develop new sales leads and actively prospect daily
  • Handle incoming sales calls from sales prospects for promotional ticket packages
  • Maintain call logs on a daily, weekly and monthly basis
  • Provide superior service to clients, existing ticket holders, prospects and single game customers
  • Upgrade and up sell clients into different categories and ticket packages
  • Meet or exceed weekly and monthly sales goals
  • Manage ticket sales tables during arena/game events
  • Other duties as assigned by Director, Ticket Sales

Qualifications:

  • High School diploma or equivalent
  • Prior telemarketing and/or sales experience is preferred
  • Effective communication skills, both written and verbal
  • Highly motivated with a desire to meet and exceed stipulated goals
  • Excellent customer service and presentation skills
  • Proficiency in Microsoft Office (Word, Excel, and Outlook)
  • Valid driver’s license required with good driving record
  • Flexible schedule with the ability to work nights, weekends and some holidays as required.   Must be available to work home games. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. How many years telemarketing and/or sales experience do you have?
2. Are you able to work nights, weekends and holidays as required?


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