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Group Sales/Customer Service Internship
(Winter/Spring 2009-2010)

The Binghamton Senators are currently seeking a Group Ticket Sales/Customer Service intern for the 2009-2010 season. Our goal is to maintain an intern program that is beneficial to both the student and the organization. The most important department in any professional sports organization is the ticket sales department. Most jobs in the industry, especially most entry-level jobs, are in the ticket sales area. Therefore, it is imperative that those who wish to work in professional sports have a background, knowledge, and love for selling tickets and the ticket selling process. I am looking more for someone who can assist the department in the group sales ticket selling process, rather than an actual salesperson. This internship will give the intern a vast knowledge of how professional sports organizations, especially minor league organizations, increase their ticket sales with season and group tickets.

Duties:
• Assist in the daily operations of the Senators Group Sales department
• Learn ticket sales process
• Learn how to organize group nights
• Creation and distribution of group sales marketing materials
• Assist with marketing and promotional campaigns for the ticket sales department
• Assist ticket department with season ticket holder or group sales mailings
• Creating and maintaining ticket department databases and spreadsheets
• Maintain an organized profile of clients and prospects
• Develop and implement programs for lead generation
• Research and generate sales leads
• Provide customer service to season ticket holders and implement customer relations programs both on and off site
• Assist in servicing season ticket holders and other clients
• Assist the sales staff in regard to their clerical duties
• Perform all other duties as assigned
• Assist in pre-game and in-game preparation for various activities, including any pre-game or intermission youth hockey games
• Visit with group leaders during games

Requirements:

•  Work at least 25 hours a week in the Senators office
•  Work ALL home games, will be responsible for all Group Sales Ticket processing on game nights.
•  Must maintain professional attitude and appearance, and willing to work hard
•  Must be college student, working towards a career in sports management
•  Preference given to those who wish to work in ticket sales

The Houston Aeros HITS Team members provide fun and exciting fan experience at different community events throughout Houston. HITS Team members will also help Aeros front office departments during home games at the Toyota Center. This position will allow members to create, develop, promote and present various game day and other promotional, fan support and marketing events to the public. The Aeros are looking for energetic and enthusiastic individuals. To be considered you must be outgoing, positive, upbeat and ready to represent the Aeros in public forums, including game day events; able to multi-task and work in a very fast paced environment; be a “team player” who is self motivated and driven; punctual and professional

BASIC FUNCTIONS:
• Attend community events throughout Houston
• Represent the Aeros in a positive, energetic, professional manner
• Attend most, if not all, Aeros home games
• Assist front office departments such as: Marketing, Community Relations, Game Operations, Communications, Design/Photography

REQUIREMENTS:
• Must live in the Houston area
• Must be at least 16 years of age
• Must be able to work well with others- “TEAM PLAYER”