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Ticket Sales & Service: Ticket Sales
Inside Sales Consultant - Charlotte Checkers (Charlotte, NC)

Position Summary:  The Charlotte Checkers Hockey Club, American Hockey League (AHL) affiliate to the Carolina Hurricanes, are seeking individuals looking to build a sales career in the sports industry by gaining experience in the Ticket Sales and Service Department.  The Inside Sales Consultant position is responsible for generating revenue through a full-service ticket menu consisting of full season, partial season, group outing, and specialty ticket plans.  The Charlotte Checkers are looking for individuals to complete a six month development based program in which leadership and mentoring will be provided.  Ticket sales are the lifeblood of any sports organization and demonstrating a track record of success in this role will establish a solid sales foundation for this highly competitive industry.  

Essential Duties/Responsibilities:

  • Produce 75+ outbound calls daily.
  • Full service ticket sales menu selling (Full season & mini plans, flex ticket plans, group outings, specialty ticket plans)
  • Develop new leads through cold calling, networking events, community events, utilization of CRM system, and referrals from current customers.
  • Provide excellent customer service and answer inbound calls.
  • Meet and exceed established weekly and monthly sales goals.
  • Participate in weekly sales meetings and training sessions.
  • Game Day duties as assigned (visit clients, work sales table, etc.)


  • Bachelor’s degree from an accredited college or university required.
  • Strong desire to be an industry sales leader.
  • Extraverted and social, well-spoken and articulate, and comfortable introducing themselves and interacting in social situations.  
  • Must display enthusiasm, have a willingness to learn and improve, be goal oriented, be internally driven to succeed, and solutions based.
  • Must be able to work flexible hours including nights, weekends, and holidays.
  • CRM experience preferred, but not required.

Numerous Inside Sales Consultants of the Charlotte Checkers have moved on to full-time positions within the organization and at other professional sports teams based upon their development in this program 

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