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Current available jobs that best match springfield:

Ticket Sales & Service: Ticket Sales
Account Executive - Springfield Falcons (Springfield, MA)

Account Executive – Springfield Falcons (Springfield, MA)

The Springfield Falcons, proud American Hockey League affiliate of the Arizona Coyotes, are seeking a highly motivated Account Executive. This position will be responsible for generating revenue through season, mini-plan and group ticket sales. Must be self-disciplined, possess strong follow-up skills, and have exceptional time management skills.


• Generate revenue for the Springfield Falcons through the sale of season, mini-plan and group ticket sales.
• Achieve or exceed out-bound call goals to existing or potential fans.
• Answer in-bound calls to provide customer service and upsell seat packages.
• Knowledge of all Falcons product lines including season plans, partial plans and group sales packages.
• Identify and target prospects for group tickets.
• Develop and maintain relationships through unmatched customer service

• Maintain computerizes records of all clients and prospects via Archtics.
• Develop and implement theme nights
• Meet or exceed all sales goals
• Regular meetings with management to provide updates on sales activity, appointments, management, and customer service.
• Must be able and eager to work non-traditional flexible hours; to include nights, weekends, and events.


• Four year college degree
• Exceptional work ethic with a high level of personal and professional integrity
• Excellent written and oral skills
• Strong time management
• Ticket sales experience is a bonus
• Team oriented
• Proficient computer skills
• Effective time management skills
• Qualified candidates must include a cover letter and a resume.

*Please do not contact the Falcons office* 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you currently reside in Western Massachusetts? (Y/N)

2. Do you have previous experience in ticket sales? (Y/N)

3. Please explain why you would be the ideal candidate for this postion (in 100 words or less).

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Sponsorship Sales & Service: Sponsorship Services/Activation
Manager of Client Services - Springfield Falcons (Springfield, MA)

Manager of Client Services (Sales and Marketing Department)


Position Overview:

The Springfield Falcons, proud American Hockey League affiliate of the NHL Arizona Coyotes, are seeking a highly motivated Manager of Client Services. The manager of client services is responsible for the planning, execution and day-to-day management of all aspects surrounding detailed sponsorship agreements as well as acting as the liaison between multiple sponsors and/or their advertising agencies. The Manager of Client Services reports to the Vice President of Sales.

Essential Duties and Responsibilities:  

  • Manage day-to-day relationship between Falcons corporate partners
  • Collaborate with sales colleagues to ensure a full understanding of client marketing objectives and strategic priorities
  • Responsible for providing partners with sponsorship elements, deadlines and specifications on a timely basis
  • Execute and fulfill elements for multiple partnership agreements and present detailed reporting on sponsorship execution, including affidavits, photographs, and program summaries
  • Responsible for prospecting and setting up new business meetings
  • Take an active role in departmental renewal goals
  • Track expenses and manage budgets related to execution of sponsorship agreements
  • Facilitate ongoing client engagement thru meetings, conference calls, and written correspondence
  • Manage several complex projects simultaneously while working under pressure to meet deadlines
  • Maintain and update client service related elements within Archtics
  • Event planning & execution of all sponsor related elements
  • Support sponsors and guests at games and other work functions
  • Maintain thorough communication with Vice President of Sales regarding all Sponsor account activity
  • Other duties as assigned by leadership team


  • Bachelor’s degree in marketing or a related field
  • 1-3 years’ experience in a sponsorship role in professional sports or collegiate athletics
  • Self-motivated with high-energy customer relations drive
  • Demonstrate flexible and efficient time management and ability to prioritize workload
  • Excellent oral and written communication skills; ability to interact with people of all different levels and backgrounds
  • Ability to work with other departments on integrating sponsor needs and requests
  • Ability to work game nights and evening events based on business needs

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Internships: Any Internship
Ticket Operations Internship (2015-2016 Season) - Springfield Falcons (Springfield, MA)

The Springfield Falcons of the American Hockey League, proud affliate of the Arizona Coyotes, currently have an internship position available in the Ticket Operations department during the 2015-2016 season. This position will require hours during the week, as well as nights and weekends.  The internship is ideal for Sport Management, Marketing, and general business majors looking for academic credit. This is a non-paying position but will provide invaluable, hands-on experience in the daily operation of a professional sports franchise.

Job Description:

  • Report directly to the Manager of Ticket Operations
  • Assist at Ticket Service Table on game nights
  • Responsible for customer service of group, season, and individual ticket holders
  • Aid ticket sorting and distribution efforts
  • Help maintain and manage fan database and other internal records
  • Support ticket sales efforts of Falcons staff by doing necessary backwork (i.e. follow-up calls, recording seat locations, handling Will Call orders, etc.)
  • Other duties as assigned

Job Requirements:

  • Full-time college student in good academic standing
  • Currently pursuing a relevant degree from an accredited academic institution
  • Team oriented, self- motivated, responsible person
  • Organizational skills and attention to detail a must
  • Strong communication, computer, and people skills necessary
  • Ability to work flexible hours including late weekend nights


Note: When you apply for this job online, you will be required to answer the following questions:

1. Yes/No: I have local housing available in or near Springfield.

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Apply for Future Notification Only: Future Notification
Future Notification Only - AHL Teams (Various Locations, NA)

If you would like to be notified of positions in the future with AHL teams, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you job notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "Edit Your Information" above and put in your email address and password.

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