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Current available jobs that best match stars:

Ticket Sales & Service: Ticket Sales Management
Assistant Box Office Manager - The Texas Stars (Cedar Park, TX)

SUMMARY: Working for this organization means being a part of the premier entertainment venue of the area, the place where people go to relax, have fun and meet friends. The organization is recruiting a diverse workforce of people who are dependable, flexible and energetic. Every employee is an ambassador to the community, so dedication to customer service and a positive attitude are a constant requirement.

Assists the Box Office Manager in overseeing ticket sales and all aspects of box office operations by performing the following responsibilities and others that may arise:


  • This position is a ticket operations liason to the Texas Stars Hockey Club and performs a wide range of services for the club’s Ticket Sales department with a strong emphasis on group-based ticketing tasks.
  • Assists with financial reporting functions by ensuring full and accurate accountability for all ticket sales
  • Prepares and makes daily deposits and reconciliations
  • Adheres to ticketing and event control procedures
  • Assists the Box Office Manager with supervising, instructing, and training ticket sellers as to the proper selling procedures
  • Schedules ticket sellers and completes or assists with payroll
  • Maintains accurate count of tickets sold, money received from ticket sellers and change bank
  • Processes group sales orders and complimentary ticket requests
  • Assists in establishing a will call process and ensuring proper accountability for all will call orders
  • Assists with event set ups and pricing
  • Provides daily reports of sales receipts to the Finance department, ensuring proper accounting of all ticket orders
  • Assists the Box Office Manager in maintaining communication with ticket company representative regarding event set ups, updates, and/or revisions in computer operations
  • Prepares commission reports for account executives
  • Assist with maintaining a line of communication between the box office, patrons, ushering, and security by providing patrons assistance with seating or ticket issues, and assisting ushers and security staff with seating and crowd control
  • Helps maintain files on each event that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, event audits and ticket inventory schedules


  • Bachelors degree in Business Administration is preferred.
  • Must have at minimum one year of experience working with one of the following ticket companies:  Ticketmaster,, Archtics or Veritix
  • Season and package-based ticket operations experience in a similar environment is strongly preferred; will consider ticket selling and box office experience with a sports team.
  • Possess a team oriented attitude, relationship building, professional demeanor and attitude
  • Requires working efficiently and effectively with the Box Office Manager and other contacts within the organization and may involve contacts with the City and individuals outside the City who may belong to professional or peer organizations
  • Experience with computer processing and spreadsheet programs preferably Microsoft Office software
  • Work requires the ability to read reports, audits and directions
  • Strong attention to detail, excellent communication skills, extensive customer service skills
  • Demonstrated work ethic with an innate sense of urgency and tenacity
  • Strong ability to adapt to changes, work effectively under pressure and produce accurate results in a fast paced environment.
  • This position requires working extended and/or irregular hours, including nights, weekends and holidays as necessary.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have at least 1 year experience with ticketmaster,, or veritix?

2. Do you have Box Office experience in an arena/sport industry?

3. Are you able to work nights, weekends, holidays as needed?

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Internships: Any Internship
Foundation Intern - Texas Stars (Cedar Park, TX)

Position Description

The Texas Stars Foundation is the charitable arm of the Texas Stars Hockey Club.  The Foundation manages charitable contributions and fundraising efforts on behalf of the Texas Stars as well as oversees community appearances by the team.  Intern will assist Foundation Director in game operations, foundation marketing, community relations, and special event preparation. Reports to Texas Stars Foundation Director.

Specific Duties

· Assist with management and implementation of in-game fundraisers and special fundraising events

· Collaborate with donation recipients, honorees, and partner charities for Foundation related promotions, events, and community appearances

· Assist in coordination of donation fulfillment and tracking of donation fulfillment

· Assist in planning of large scale Foundation fundraising events

· Coordinate with area hospitals, charities, and schools for team community appearances

· Collaborate with Foundation Board of Directors and assist in incorporation of Board ideas

· Prepares event memos and post-mortems on events, registration forms, invitations, etc.

· Interacts with Texas Stars Hockey Operations Staff, Cedar Park Center Staff, Texas Stars corporate partners, guests of the Cedar Park Center, the Texas Stars players and families

· Other duties as assigned


· Excellent written and verbal communication skills

· Successful candidates have some experience in a nonprofit setting, are innovative, self-starters, independent, energetic, and organized while possessing excellent interpersonal skills

· Excellent computer skills, preferably with experience in Adobe Photoshop

· Flexibility in venue, schedule, and duties: Foundation events require a variety of tasks in a multitude of settings, from on-ice activities to formal events

· Intern must be able to provide transportation to and from Cedar Park Center/event venues

· High School Diploma or equivalent required.  Ideal candidate is pursuing a college degree in marketing, business, sport management, or closely related field.

Starting Date: September 2015

Ending Date: May/ June 2016 (depending on Texas Stars schedule; if playoffs are made, internship will conclude at the end of the playoff run)

Hours Per Week: 10-20 (will vary depending on events, etc.)

Pay Status: Unpaid Internship

Work Schedule: Three total positions available.  Variable based on student schedule and Foundation events, but intern must be able to attend all Texas Stars home games (including playoffs) where Foundation activities are taking place.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a high school diploma or the equivalent?

2. Do you have previous experience working with non-profit organizations?

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Administration/General Management: Human Resources Management
Human Resources Manager - Texas Stars (Cedar Park, TX)

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. This position reports to the Vice President.

Essential Functions:

·         Advise managers on performance management issues such as appropriate corrective counseling, training and development, and progressive discipline techniques and processes

·         Work closely with the Executive team on all employee matters.

·         Responsible for scheduling and organizing all Team Building activities for Full Time and Part Time staff

·         Stay abreast of the employee relations climate and implement solutions to issues as they arise

·         Working knowledge of all state and federal laws related to HR field

·         Continuously update and review current policies and procedures

·         Serve as the liaison between employees and insurance and/or retirement plan company

·         Assist managers in recruiting efforts for FT and PT positions

·         Correspond with media sources regarding recruitment advertising

·         Provide reference checking and background check services to managers

·         Conduct New Hire Orientations with newly hired employees (FT & PT)

·         Oversee and coordinate drug testing program with selected vendor/laboratory

·         Responsible for enrolling new employees in all benefit plans

·         Conduct exit interviews, reclaim company property

·         Liaison with insurance company for Cedar Park Center & Texas Stars workers’ compensation

·         Process and post OSHA reports

·         Serve as Office Manager

·         Responsible for time off tracking for Cedar Park Center and Texas Stars FT employees

·         Serve as confidential point of contact for receiving employee concerns/complaints

·         Ability to conduct confidential investigations as needed

·         This position has three (3) direct reports; 2 part time Receptionist and a FT HR/Payroll Administrator

·         Event Responsibilities include meeting with Part Time staff and being available for any employees issues during an event.

Knowledge, Skills, and Abilities

·         Thorough knowledge of all Human Resources generalist functions

·         Strong computer skills in Microsoft Office.

·         Sense of urgency paired with excellent customer service skills

·         Able to maintain confidential information

·         Excellent presentation, public speaking, written and interpersonal skills


·         Bachelor's degree in Business, Psychology, or Human Resources Management; PHR preferred

·         5 years of progressive Human Resources experience

·         Must be available to work nights, weekends, and holidays.

Physical Demands: 

·         Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms,

·         Ability to lift and/ or move up to 25 pounds;

·         Specific vision abilities required by this job include close vision and distance vision.

Work Environment:

The noise level in the work environment is usually moderate; however, during events the noise level may be loud. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree?

2. Do you have 5 years Human Resources experience?

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Facility Operations: Facility/Venue Management
Security Manager - Texas Stars (Cedar Park, TX)

Responsible for overseeing and supervising daily operations of the Security Department .  Manages ABI and payroll issues for the Security Department, Police Department, Emergency Medical Department, and Fire Department.  To accommodate the parking and access needs of our guests and employees in a quick and efficient manner, while maximizing financial returns. Manages key control and electronic access controls for Cedar Park Center. Reports to Assistant General Manager


Essential Functions: include the following, other duties may be assigned.

·         Assists with scheduling and deployment of staff using ABI system to ensure adequate coverage for successful operation of department for both the CPC Facility and CPC Events;

·         Facilitates and tracks training programs for staff including but not limited to: security license training and certification, orientation training, job specific training and supervisor training;

·         Assists with the creation, implementation and monitoring of department policies and procedures;

·         Develops and maintains system for distribution and issuing access cards and keys for building;

·         Oversees all CCTV surveillance equipment;

·         Responsible for key and lock management;

·         Develops and schedules safety and other required training for staff;

·         Maintains records including building incident reports for department;

·         Apprises Executive Staff of changing or critical situations at CPC;

·         Trains Security personnel regarding proper procedures for guest entry to the building;

·         Deploys security personnel to oversee cash handling during events and ensure safe transport of the funds to appropriate areas;

·         Serves as liaison with CTRMA (HNTB) and City of Cedar Park Department of Transportation  regarding construction issues and event traffic coordination.

·         Addresses complaints and resolves issues as they arise and replies to public questions, suggestions and complaints;

·         Reviews and analyzes event reports

·         Reviews payroll and scheduling to minimize costs and maintain proper staffing levels and proper signage;

·         Recommends capital projects and reports maintenance issues to appropriate staff in the Operations department;

·         Prepares replies to public suggestions and complaints

Supervision:   Supervises Part Time Facility Security staff and Part Time Event Security.


Required Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The employee should also have the following qualifications;

·         Bachelor’s degree (B.A.) from four-year college or university; and three years related experience and/or training; or equivalent combination and experience.

·         Level I & Level II certification from Texas Commission on Private Security required;

·         Texas Commission on Private Security Manager License preferred;

·         Minimum of two years related parking experience; or equivalent combination of education and experience;

·         Previous experience with medium scale parking that is event driven, signage, and traffic management;

Other Skills and Abilities:

·         Be customer-service oriented, without compromising the security of the facility, have a fan-friendly attitude and a professional appearance at all times;

·         Ability to read and interpret documents such as safety rules;

·         Ability to speak effectively to customers and other employees;

·         Ability to multitask;

·         Ability to work independently.


Physical Qualifications:

·         Ability to regularly stand, walk, talk, hear, use hands to handle or feel, and climb stairs;

·         Position could place applicant in situations that may require use of physical force to resolve;

·         Position requires the ability to lift and/or move up to 50 pounds;

·         Occasional lifting of boxes or equipment such as fire extinguishers;

·         Ability to respond on an immediate basis during normal business hours, after hours and on weekends via mobile phone is required/company phone is provided for this job requirement/ Employees with this phone access requirement are not restricted in their movement, location, and activities during off hours when they are not at work.


Work Environment:

·         The noise level in the work environment is usually moderate, however, during events, the noise level may be loud; may include cold, hot or humid weather conditions

·         Employees must be able to work any of the three shifts (days, evenings, or overnight) and weekends and holidays as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this job.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a degree from a college/university?

2. Do you have Level I & Level II certification from Texas Commission on Private Security?

3. Do you have a Texas Commission Private Security Manager License?

4. .

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Apply for Future Notification Only: Future Notification
Future Notification Only - AHL Teams (Various Locations, NA)

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