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Ticket Sales & Service: Ticket Sales
Account Executive - Ticket Sales - Texas Stars (Cedar Park, TX)

Summary:

The Texas Stars, American Hockey League affiliate of the Dallas Stars are looking for a highly motivated and driven Account Executive to add to an extremely competitive Ticket Sales staff.  Candidate must be passionate, self-disciplined, possess strong follow-up skills, and have exceptional time management skills.

Responsibilities

  • Responsible for generating new business revenue through season tickets, partial plans, group tickets and premium inventory
  • Develop and maintain relationships through unmatched customer service
  • Responsible for up-selling existing season ticket accounts via phone, networking events and face to face presentations
  • Maintain computerized records of all clients and prospects via Archtics.
  • Develop and implement theme nights
  • Meet or exceed all sales goals (weekly, monthly and yearly)
  • Meet or exceed daily call and appointment expectations
  • Regular meetings with management to provide updates on sales activity, appointments, management, and customer service.
  • Efficiently manage workday as determined by Management
  • Assist customer service efforts during renewal campaigns
  • Must be able and eager to work non-traditional flexible hours; to include nights, weekends, and events.

Qualifications:

  • Desire to start and grow a career in the sports industry
  • Ability to work as a team player
  • Competitive and desire to be among the top sales performers
  •  Prior experience in ticket sales, appointment scheduling or cold-calling techniques is preferred
  • Proven track record of 1-2 years of high level sales success, ticket sales preferred
  • Strong organizational and time management skills
  • Excellent communication skills, customer service and problem solving skills
  • Ability to function in fast-paced environment, handle multiple projects and meet deadlines
  • Proficient in basic computer software programs
  • Experience working with TicketMaster Archtics preferred
  • Available to work flexible hours including holidays, evenings and weekends. Position is required to work all home games
  • High energy; ability to remain focused on sales goals and work independently

Note: When you apply for this job online, you will be required to answer the following questions:

1. 1. Do you have a Bachelor’s degree from an accredited college or university in Business, Sports Management or related field?

2. 2. Do you have 1-2 years of high level ticket sales success and experience?

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