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Administration/General Management: Human Resources Management
Human Resources Manager - Texas Stars (Cedar Park, TX)

Maintains and enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices. This position reports to the Vice President.

Essential Functions:

·         Advise managers on performance management issues such as appropriate corrective counseling, training and development, and progressive discipline techniques and processes

·         Work closely with the Executive team on all employee matters.

·         Responsible for scheduling and organizing all Team Building activities for Full Time and Part Time staff

·         Stay abreast of the employee relations climate and implement solutions to issues as they arise

·         Working knowledge of all state and federal laws related to HR field

·         Continuously update and review current policies and procedures

·         Serve as the liaison between employees and insurance and/or retirement plan company

·         Assist managers in recruiting efforts for FT and PT positions

·         Correspond with media sources regarding recruitment advertising

·         Provide reference checking and background check services to managers

·         Conduct New Hire Orientations with newly hired employees (FT & PT)

·         Oversee and coordinate drug testing program with selected vendor/laboratory

·         Responsible for enrolling new employees in all benefit plans

·         Conduct exit interviews, reclaim company property

·         Liaison with insurance company for Cedar Park Center & Texas Stars workers’ compensation

·         Process and post OSHA reports

·         Serve as Office Manager

·         Responsible for time off tracking for Cedar Park Center and Texas Stars FT employees

·         Serve as confidential point of contact for receiving employee concerns/complaints

·         Ability to conduct confidential investigations as needed

·         This position has three (3) direct reports; 2 part time Receptionist and a FT HR/Payroll Administrator

·         Event Responsibilities include meeting with Part Time staff and being available for any employees issues during an event.

Knowledge, Skills, and Abilities

·         Thorough knowledge of all Human Resources generalist functions

·         Strong computer skills in Microsoft Office.

·         Sense of urgency paired with excellent customer service skills

·         Able to maintain confidential information

·         Excellent presentation, public speaking, written and interpersonal skills

Requirements

·         Bachelor's degree in Business, Psychology, or Human Resources Management; PHR preferred

·         5 years of progressive Human Resources experience

·         Must be available to work nights, weekends, and holidays.

Physical Demands: 

·         Ability to stand, walk, sit, use of hands to handle, or feel, reach with hands and arms,

·         Ability to lift and/ or move up to 25 pounds;

·         Specific vision abilities required by this job include close vision and distance vision.

Work Environment:

The noise level in the work environment is usually moderate; however, during events the noise level may be loud. 

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a bachelor's degree?

2. Do you have 5 years Human Resources experience?

3. Are you willing to work nights and weekends in addition to regular business hours?

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Ticket Sales & Service: Ticket Sales
Inside Sales Representative - Dallas Stars / Texas Stars (Cedar Park, TX)

This position is primarily responsible for selling new Season Tickets, Partial Season Tickets, Nightly Hockey Suites and Group Tickets for the Dallas Stars' AHL affiliate, the Texas Stars, located in Cedar Park, TX.  This is an entry level sales position into the Dallas Stars/Texas Stars ticket staff with the ultimate goal to be promoted within the organization, including opportunities within the Dallas Stars. 

Responsibilities:

  • Identify new business opportunities
  • Generate sales leads to facilitate the maximum number of sales and revenue
  • Prospect, qualify and close leads over the phone or in face-to-face appointments at H-E-B Center at Cedar Park
  • Responsible for establishing a relationship with individual game buyers and other constituents of the Texas Stars in order to generate new business
  • Meet or exceed daily call minimums
  • Meet or exceed weekly, monthly and long term sales goals in the areas of season ticket sales, nightly hockey suite sales & group ticket sales
  • Build relationships with new clients
  • Maintain electronic account records for the upkeep of customer relationship management database
  • Work within a team environment to achieve common Club goals
  • Provide excellent customer care and quality service to our customers
  • Entertain current and potential clients at various Texas Stars home games and events
  • Visit clients and perform other duties associated with selling during Texas Stars home games
  • Join professional associations and attend networking events to gain awareness of our product in the local business community
  • Other duties as assigned

Qualifications:

  • Bachelor’s Degree Required
  • Excellent customer service, communication and interpersonal skills
  • Ability to work flexible hours
  • Strong written, verbal & presentation skills
  • Ability to effectively use Microsoft Word, Power Point & Excel 

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Sponsorship Sales & Service: Corporate Sponsorship Sales
Sponsorship Services Coordinator - Texas Stars / H-E-B Center at Cedar Park (Cedar Park, TX)

The individual in this role will be assisting the Corporate Sales department in all traditional and non-traditional initiatives. The individual reports to the Sponsorship Services Manager.

Essential Functions:

  • Work directly with the Sponsorship Services Manager on fulfillment of all sponsorship agreements
  • Work in direct communication with sponsors and advertising partners on details of sponsorship and ways to enhance partnerships
  • Assist the Corporate Sales department with sales proposal preparation, hospitality event planning and servicing, collateral update and maintenance
  • Develop detailed recap reports in support of marketing and corporate sales efforts
  • Responsible for sending out event ticket offers to clients, receiving and processing orders, and arranging delivery of tickets
  • Works with other Texas Stars and H-E-B Center at Cedar Park departments to assist in fulfilling needs of the corporate sales department
  • This position will work closely with the Sponsorship Services Manager to manage all signage installation and maintenance
  • Attend corporate sales events and sponsor promotions
  • Assist in game night sponsorship activation for the Texas Stars Hockey Club
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Strong written and verbal communication skills; excellent interpersonal skills
  • Exceptional phone skills with ability to follow-up
  • Strong organizational skills and attention to detail is a must
  • Ability to effectively present information and respond to questions from groups of managers, clients, members and the general public
  • Ability to maintain confidential information
  • Proficient computer skills in Microsoft Office; Photoshop, Illustrator, or InDesign knowledge a plus; Photography skills a plus

Requirements:

  • Bachelor’s degree in marketing, sport management, advertising or related field
  • Successful candidates have some experience in marketing and/or customer service, are innovative, self-starters, independent, and highly creative
  • Must be able to work nights, weekends and holidays as needed

Physical Demands: 

  • Ability to stand, walk, sit, reach with hands and arms,
  • Ability to lift and/ or move up to 25 pounds;
  • Specific vision abilities required by this job include close vision and distance vision.

Work Environment:

  • The noise level in the work environment is usually moderate; however, during events the noise level may be loud.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Do you have a Bachelor's Degree?

2. Give a brief description of your marketing experience.

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Apply for Future Notification Only: Future Notification
Future Notification Only - AHL Teams (Various Locations, NA)

If you would like to be notified of positions in the future with AHL teams, please press "apply" below and fill out the entire application. Make sure your email is correct and you check off the notification boxes, otherwise we cannot send you job notifications. Once you receive notification of a job, you must come back to the site to reapply. Entering your record here does not make you an applicant to any position and is not viewable by any team. If you need to update, edit, modify or delete your record, please go to "My Account-TeamWork Online” above and put in your email address and password.

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